FAQ
FREQUENTLY ASKED QUESTIONS
Here are some most asked questions about my business all in one place! If you have any more questions, please email: Buildyourwhip@gmail.com
How long are shipping times?
Standard shipping times range from 2-15 days depending on location. We take 1-3 days to process your order, and after processing you will get your tracking number to track your order in 24h!
Do we ship Internationally?
Yes!!! We deliver internationally too! International standard shipping costs depends on your location but you can choose expedited options that are priced accordingly.
Are these Legos?
These are MOC building blocks, they have the same feel and technic as legos, but they're NOT from the lego brand. We customize our pieces to exceed customer expectation and add a variety of different new products that is hard to find anywhere else!
I haven't received a confirmation email yet, what do i do?
It can take up to 24 hours for a confirmation email to be sent. If you haven't received a confirmation email after 24 hours, please check junk/spam mail if you haven't checked. If it is unsuccessful, please email us at Buildyourwhip@gmail.com for guidance.
Missing a piece?
Accidents can happen when packing orders. If you're missing a piece, contact us and we can help you!
Thank you for the support!
If you have any more questions, please email: BuildYourWhip@gmail.com